Privacy policy

×

Plan your stay

Check availability Book now

Privacy and confidentiality

General conditions

The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.

What information is collected and how is it used?

We take great care to ensure that any personal information we may obtain from you is not used in any way you may not agree too. For example you may send us a request for information, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or a phone number.
In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site.

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner, Mews. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully.

All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. Mews are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

Protecting Your Information

We want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy and Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. The Hotel specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18 years, the Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from the Hotel.

Links Provided To Other Sites

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the Hotel, as described in this statement.

Policy Modifications

The Hotel reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.
In the event of any questions concerning this Privacy Policy please contact GTO Hotels & Resorts on (0039) 0818770696 or send an email to info@gtohotels.com.

Security, Privacy and Cookie Policy

Security
Our Hotel has engaged Mews to provide their Booking Engine service to us and Mews is verified as a service provider through the VeriSign Certification Authority.

Credit Card Security
The credit card details page of Mewst is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit.

Privacy Statement
This privacy statement refers to our Website and the systems of Mews, its branches and its subsidiary companies.

  • Collecting information provides specific benefits to you, our website visitor
  • Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to faciliate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use

  • For what purpose(s) do we collect information?
  • Completing or supporting an activity, namely the reservation process or e-voucher purchase process
  • Voluntary customer registration process
  • Statistical usage of the system to facilitate improvements
  • No other use is made of the collected information, in particular the information is never passed to third parties without permission

  • Who has access to some or all of the information we collect?
  • Mews, its branches and its subsidiary companies
  • Accommodation services possibly not sharing our privacy policy
  • Financial clearing services possibly not sharing our privacy policy
  • Legal authorities where authorised to do so

  • What access do we grant our visitors to the information we collect concerning them?
  • Access is given to all collected information at any time on request

Cookies Policy

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device. There are a number of different types of Cookies, each having a different purpose.
Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.
Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.
Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.
Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.

Tailored Advertising

If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website. Google and third party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites. Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page www.networkadvertising.org/choices.

Third Party Cookies

We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third party cookie.
Cookies used by us enable us to improve our website and to deliver a more personalised service for you. If you don't want to receive cookies, you can modify your browser settings; the Help function within your browser explains how to change these settings. You can also visit www.aboutcookies.org, which contains comprehensive information on how to manage cookies on a wide variety of desktop browsers.
Please note that by blocking cookies, you may not be able to use the full functionality of this website, in particular the use of the booking engine to complete a reservation.

Legal Information

Conca Azzurra Resort

  • Hotel Name: Conca Azzurra Resort
  • Hotel address: Via Villazzano 3, 80061 Massa Lubrense (NA)
  • Company name: Sea Club Srl
  • VAT number: 03004101212
  • Phone number: +39 081 8789666
  • Email address: concazzurraresort@gtohotels.com

  • Vista di Capri
  • Hotel Name: Hotel Vista di Capri
  • Hotel address: Via Villazzano 3, 80061 Massa Lubrense (NA)
  • Company name: Sea Club Srl
  • VAT number: 03004101212
  • Phone number: +39 081 8789666
  • Email address: vistadicapri@gtohotels.com

  • Atlantic Palace
  • Hotel Name: Hotel Atlantic Palace
  • Hotel address: Via Capo, 76, 80067 Sorrento (NA)
  • Company name: Atlantic Palace Hotel Srl
  • VAT number: 01263421214
  • Phone number: +39 081 8782688
  • Email address: atlanticpalace@gtohotels.com

  • Mar Hotel Alimuri
  • Hotel Name: Hotel Atlantic Palace
  • Hotel address: Via Angelo Cosenza, 80062 Meta (NA)
  • Company name: Alimuri Srl
  • VAT number: 01245001217
  • Phone number: +39 081 5321830
  • Email address: marhotelalimuri@gtohotels.com

  • Nastro Azzurro Resort
  • Hotel Name: Hotel Nastro Azzurro
  • Hotel address: Via Nastro Azzurro 20, 80063 Piano di Sorrento (NA)
  • Company name: Frilan Srl
  • VAT number: 06934341212
  • Phone number: +39 081 5333269
  • Email address: nastroazzurroresort@gtohotels.com